It took a little extra time, a week, due to the sales person we were dealing with leaving. Once I was in contact with the salesman, Larry, things went quickly. We spoke with Larry and six days later we received a call for an installation appointment for the next day. The next day Wyatt and Tristan showed up. They had it installed and cleaned up in less than two hours. Wyatt and Tristan ran into a little hiccup but they quickly and easily. I would definitely recommend RAMPIT, and their employees I dealt with, Larry, Wyatt and Tristan. Thank you RAMPIT for helping to make our life easier